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Crisis-Ready Executive Leadership

This executive development program systematically prepares organizations to cope with crises and uncertainties, covering everything from risk assessment and crisis management planning to thinking and making decisions under pressure, crisis communication, and building resilient leadership. The goal is to help organizations adapt, recover, and move forward steadily.
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1280x720 Crisis-Ready Executive Leadership ผู้นำฝ่าวิกฤติ-8
Course details
Duration : 6 hours 54 minutes
Lectures : 59
Video : 49 lessons
Quizzes : 8
Level : Suitable for executives.
The course is accredited by the Department of Skill Development.
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Learning Journey Crisis Ready Executive Leadership ผู้นำฝ่าวิกฤติ 8

 

In a world full of volatility, uncertainty, and unforeseen events, a “crisis” is not just a large-scale emergency; it can arise from economic changes, technological advancements, cyber risks, business disruptions, reputational problems, internal organizational changes, or even poor decisions at critical moments.

What separates organizations that "navigate through a crisis" from those that "lose their footing when faced with a crisis" is not just having a backup plan, but... The quality of leadership in times of incomplete information, insufficient time, and where every decision has a high impact.

In a crisis, leaders must play multiple roles simultaneously, from assessing the situation and risks, maintaining organizational direction, making decisions under pressure, communicating with employees and stakeholders, to ensuring the team can recover and move forward.

Crisis-Ready Executive Leadership Therefore, it is designed to develop the readiness of executives throughout the crisis cycle, starting from... Crisis preparedness, strategic thinking, decision making, crisis communication, leadership resilience, and post-crisis recovery.

The course is not only aimed at teaching executives to “solve immediate situations,” but also at developing their ability to view crises systematically, identify risks before they escalate, make decisions even with incomplete information, maintain trust within the organization, and transform lessons learned from crises into future organizational strengths.

The main goal is to develop managers from... “"Those who respond when a crisis occurs."” to “"Leaders who are prepared before a crisis arrives can lead their teams when a crisis occurs, and build stronger organizations after the crisis has passed."”

Module 1: Crisis Management for Executives (2 hours 29 minutes)
Module 2: Resilient Leadership (1 hour 17 minutes)
Module 3: Strategic Management (1 hour 16 minutes)
Module 4: The Art of Decision Making - Unleash Your Success with the Art of Decision Making (53 minutes)
Module 5: Communication in Times of Change: Communication Strategies Amidst Change (59 minutes)
The organization has never experienced a crisis. Is this course necessary?
It is crucial because effective crisis management should begin before an event occurs. This course helps executives identify risks, plan, and prepare the roles of people within the organization before actual deployment.
Is this course only suitable for executives in charge of Risk Management?
No, managers in every line of work will have the opportunity to make decisions or take responsibility for a team in crisis situations, so they should have a foundation in Crisis Leadership.
What types of crises does the course cover?
It covers natural disasters, cyber crises, data breaches, reputation crises, financial and economic crises, and situations that disrupt business operations.
How does crisis management differ from risk management?
Risk Management focuses on identifying, assessing, and reducing the likelihood of risks, while Crisis Management focuses on preparing for and responding to severe events that have occurred or are about to occur. Therefore, both areas must work together.
Does the course include Business Continuity Planning (BCP)?
Students will understand the role of BCP (Business Continuity Plan) in helping organizations maintain critical processes and resume operations after a crisis.
If the organization already has a BCP (Business Continuity Plan), is this course still beneficial?
Yes, because BCP is only one part of Crisis Readiness. The course also covers Leadership, Decision Making, Communication, and Resilience, all of which impact the effective implementation of the plan.
If a crisis occurs and the information is incomplete, how should management decide to proceed?
The course includes content on Decision Making Under Pressure to help learners evaluate problems, alternatives, risks, and biases before making decisions under constraints.
Does the course help with communicating with employees during a crisis?
Both Crisis Communication and Communication in Times of Change directly assist executives in communicating clearly, reducing rumors, fear, and uncertainty.
How can a training course help if a team panics or becomes demoralized when problems arise?
Learners will study Resilient Leadership and the 4R Framework, as well as how to build a Resilient Team Culture to help teams recover and refocus on what they need to do.
Does being a resilient leader mean being strong and never showing anxiety?
Resilience doesn't mean the absence of feelings, but rather the ability to perceive situations, manage oneself, adjust perspectives, and choose appropriate responses.
Does this course help correct poor decision-making?
This helps reduce risk by enabling learners to understand the decision-making process, cognitive bias, and frameworks that help systematically evaluate options. However, no framework can guarantee that every decision will always be correct.
In crisis communication, should you communicate quickly or wait until all the information is available?
Depending on the situation, the key is to communicate quickly enough to maintain trust, but without providing unverified information that could cause further damage.
Can executives from SMEs enroll in this course?
The framework can be adapted to the size of the organization, and SMEs should be especially prepared because their resources for dealing with crises are often more limited than those of larger organizations.
Is this course applicable to government organizations?
Yes, the principles of Crisis Management, Strategic Decision Making, Communication, and Resilience can be applied to the public sector, state enterprises, and the private sector.
Should students bring real-life organizational scenarios to their studies?
Highly recommended, as it will help learners more clearly connect the Framework with the risks, critical processes, and stakeholders of their own organization.

What can one immediately apply after graduation?
The Crisis Assessment, Crisis Management Plan, Crisis Communication Framework, BCP Concept, Decision-Making Framework, and Resilience Roadmap can be applied to the organization.
What is the most important goal of this course?
To develop learners from "managers who wait for problems to occur before solving them" to "leaders who prepare before crises, make decisions and lead teams when crises occur, and enable organizations to recover stronger than before."“
Basic info

Understanding the nature and cycle of... Crisis Management systematically

  • It is possible to classify normal events, problems, and situations that have the potential to develop into crises.

  • estimate Risk and Crisis Impact Before the situation escalates.

  • place Crisis Management Plan And define the roles of the Crisis Response Team.

  • Understand the design approach. Standard Operating Procedures (SOPs) For emergency situations.

  • Develop a plan. Crisis Communication To maintain the trust of employees, customers, and stakeholders.

  • Develop decision-making skills when faced with challenges. Limited information, insufficient time, and high pressure.

  • Reduce the impact of Cognitive Bias And the traps of decision-making.

  • Use frameworks and tools to evaluate options before making a decision.

  • develop Strategic Thinking To maintain the organization's direction even amidst uncertain circumstances.

  • Understand the roles and behaviors of... Resilient Leader

  • use 4R Framework — Recognize, Reframe, Respond, Recover To recover from failure.

  • Create an atmosphere that helps the team cope better with mistakes and pressure.

  • Communicate with your team clearly and empathetically during stressful situations.

  • Understand the principles. Business Continuity Planning (BCP)

  • Evaluate and summarize lessons learned after the crisis. Post-Crisis Evaluation & Lessons Learned

  • Transform crisis experiences into knowledge and organizational readiness for the future.

  • Develop yourself from a "responsible" manager to... Crisis-Ready Leader

    Learning Journey of Crisis-Ready Executive Leadership

Intended audience

  • senior executives C-Level

  • Directors

  • General Managers

  • Senior Managers

  • Business Unit Heads

  • Business owners and Business Owners

  • Executives in charge of... Risk Management

  • Responsible executives Business Continuity

  • Responsible executives Corporate Communication

  • Executives who have to make decisions in situations of high uncertainty.

  • Executives who must lead their teams through significant change.

  • The person assigned to be Crisis Leader

  • Leaders of projects or organizations at risk of business disruption.

  • Future Executives that organizations need to prepare for Crisis Leadership.

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