Creative Problem Solving Creative problem solving skills
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The World Economic Forum has set Problem Solving as the It is one of the Top 10 skills to have in the 21st-Century Skills.
So why is “problem solving” an important weapon and skill in the digital age? Because in a work context that is rapidly changing, unclear, ambiguous, and complex, the chances of mistakes or failures in missions are higher.
In the real working world, the real problem may not be immediately visible. And rushing to fix it without understanding the “root” of the problem may unknowingly make the situation worse. That is why many organizations have started to emphasize “Creative Problem Solving” skills, which does not just mean thinking outside the box, but thinking systematically, understanding the situation from all sides, and being able to deal with difficult problems to turn them into opportunities for development.
This course will start you by asking the right questions, seeing problems in a deeper way, knowing how to distinguish “real problems” from “problem symptoms”, then learning to prioritize problems, analyzing the root causes from both systems and human errors, and then using tools like Brainstorming, Question Storming and Decision Matrix to create and select effective solutions.
- 1 Download the learning materials Creative Problem Sloving - Creative Problem Solving Skills
- 2 Lesson 1 : What's Problems - What are the problems?
- 3 Lesson 2 : Analysis of Problems - Problem Analysis
- 4 Lesson 3 : Problem Prioritization - Problem Prioritization
- 5 Lesson 4 : Problem Identification - Problem Identification
- 6 Lesson 5 : Human Error - Problems caused by human mistakes
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Understand the meaning of the problem Recognize the core of the problem and its root causes.
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Expert in problem analysis Able to break down and understand the factors involved in the problem in depth.
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Prioritize issues Choose the problems that should be solved first and then rationally.
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Accurately identify problems Find and define the main issues that need to be addressed.
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Understand and manage human error Recognize human errors and how to prevent them
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Use a variety of brainstorming tools Brainstorming tools can be applied to generate ideas.
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Create a solution by brainstorming questions Develop new problem-solving techniques
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Choose the best solution There are criteria and tools for deciding on effective solutions.
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Use Decision Matrix accurately Evaluate and compare different options to make the best decision.
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Systematically improve problem solving skills Able to confidently handle complex problems
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Unlock creativity Invent different and innovative solutions
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Employees and personnel at all levels Those who want to develop skills problem solving and creativity in the workplace
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Executives and supervisors Who have to face problems and make important decisions every day
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Project Manager To resolve obstacles and lead the project to achieve its goals.
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Entrepreneurs and business owners To deal with business challenges and find new solutions
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Students Those who want to enhance their analytical and problem-solving skills for future studies and work.
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