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Supervisor Tactics: A collection of techniques that new supervisors must know
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- Curriculum
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Believe it or not? Research data indicates that new supervisors are not very successful in their early stages of being supervisors. There are many reasons for this, but one of the reasons that more than 50% new supervisors said is that organizations do not provide training or knowledge to prepare new supervisors. This results in the first step of being a supervisor being filled with misunderstanding, confusion, and uncertainty. This often leads to making wrong decisions, which leads to many problems later on.
The Supervisor Tactics course, or a collection of techniques that new supervisors need to know, is intentionally designed from an understanding of the pain points that new supervisors face. The course content is divided into more than 30 short VDO clips (updated regularly). It's a Micro Learning style that doesn't require a lot of memorization and can be applied immediately. There are 4 main categories: self-management, team management, subordinate development, and communication.
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Download learning materials: Supervisor Tactics -
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Role of Task Management for New Supervisors -
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Analytical Thinking
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Systematic thinking using the Six Hats Model
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Time Management and Prioritization Techniques
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Emotional Intelligence Techniques
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Creative thinking techniques for work development (Creativity Thinking)
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Role of Team Management for New Supervisors
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Problem solving and analysis techniques with a team
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Change Agent Creation Process
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Team Success Indicators Setting Techniques (Goal Setting)
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Steps to find solutions when encountering conflicts or common problems
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Techniques for adapting to working with 4 styles of people
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4-State Task Assignment Techniques
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Techniques for building trust
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On the job training process
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Delegation process
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Follow up process
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Coaching Process
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Powerful Question Techniques to Develop Subordinates' Thinking
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Listening techniques to increase the confidence of subordinates (Active Listening)
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Motivation techniques
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Techniques for creating a good working atmosphere
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Greeting Techniques for Building Relationships (Rapport)
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Techniques for Praising Subordinates (Praise)
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How to criticize subordinates without damaging relationships (NVC Model)
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Notification Techniques
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Feedback techniques
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Techniques for persuading subordinates (Persuade)
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Story telling techniques, sharing experiences (Story Telling)
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Techniques for presenting interesting numbers (Data Presentation)
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Techniques for giving orders with both heart and work (Direction)
- Increase knowledge and understanding about the role of supervisors in various dimensions.
- Gain techniques and tools to effectively manage diverse teams.
- Get guidelines on teaching, delegating, and monitoring work that can be applied immediately, which are important daily skills that supervisors must have.
- Able to communicate professionally in various situations, reducing anxiety and lack of confidence in communicating with subordinates.
- Get a lot of methods, techniques, and tools that new managers can apply to cope with, solve problems, and create results in various work situations, which will save time and reduce the risk of errors.
- Those who are preparing to become supervisors
- New supervisors who have been in the position for less than 1 year
- Supervisors who need to further develop themselves
