Smart KPIs: Creating effective performance indicators

   Organizations have tried to set up fair annual performance appraisal systems, but the most common problem is that employees are not aware of clear key performance indicators (KPIs) and do not understand the difference between daily work and annual performance. This is a major cause of low employee morale. In many organizations, they try to solve the problem by letting employees set their own KPIs, but they end up not knowing where to start or finding a more challenging problem: the KPIs that employees set are too easy and do not support the company's goals in any way.

This Smart KPIs course is designed from a good understanding of the problems of those who are starting to create KPIs. Therefore, the learning is designed from having employees respond to the value of both their own work and supporting the company. The content will gradually lead learners to understand the reasons for evaluating work performance and the steps to create KPIs. Learners can practice following the manual documents together.

Benefits of Learning What you will get from this course

1. Recognizing the importance of creating fair performance indicators
2. Understand the principles and objectives from the basics until you can create KPIs.
3. SMART and VIP principles can be applied to create more effective KPIs.
4. Able to create indicators in various dimensions covering all functionalities
5. There are examples of KPIs that can be immediately applied.

Participants This course is suitable for

1. HR who started to implement KPIs system
2. Supervisors and managers who must set performance indicators