HR Shared Service for New HR The Role of Human Resources in the Digital Age

  It is undeniable that the center of human resource management and care, the most important resource in the organization is the HR (Human Resource) department. From the past to the present, the role of HR has changed according to the social context from HR admin to HRBP (Human Resource Business Partner). In the 21st century, the business ecosystem has changed dramatically. Volatility and uncertainty have caused organizations to focus on developing human resources, which is a core capability that will lead the organization through the crisis. It can be seen that HR work has many dimensions covering from when an employee starts work, learning, taking care of their well-being, compensation, evaluating their performance, growing and progressing, until they resign.